Java Coast Freight Rollout

A mid-size Indonesian commodities exporter had been shipping to Southeast Asian markets for years but lacked the compliance infrastructure to open a direct lane to Rotterdam. Their documents were inconsistent, tariff classifications untested, and payment terms left them exposed to non-payment risk on every consignment.

We began with a full export readiness diagnostic — mapping every permit, document, and classification gap against EU import requirements. The NIB and INSW workflows were restructured from scratch, and a standardized document pack was built to survive scrutiny at both origin and destination.

Tariff classification was a critical area: several product lines sat in grey zones between HS headings, creating landed-cost uncertainty. We mapped each SKU to defensible classifications and prepared origin documentation aligned with CEPA preferential tariff treatment, saving the client an estimated 8–12% in duty exposure.

The payment structure was rebuilt around confirmed letters of credit with clear Incoterms (CIF Rotterdam), replacing the informal TT arrangements that had left the client chasing payments on two prior shipments. A shipment SOP and pre-departure checklist were implemented to ensure consistency across repeat consignments.

The pilot shipment cleared Rotterdam customs without delay — a first for the client on any European lane. Within four months, the export cycle was running on a repeatable cadence with full document acceptance rates and predictable landed costs.